Cleveland Clinic airport transportation
People fly to Cleveland for treatment, not for a trip. The ride between Hopkins and main campus should be the part you never have to think about — booked ahead, priced up front, with a driver who knows where your entrance is.
Why a booked ride, not an app
A rideshare is fine when you are well, traveling light, and nothing depends on the timing. Treatment travel is none of those things. You may be arriving after a long flight to make an admission time, or heading home after a procedure with luggage you should not be lifting.
A pre-booked ride removes the variables. The vehicle is assigned before you land. The price was fixed when you booked. The driver knows the difference between the main entrance on Euclid Avenue and the family lodging on the far side of campus.
Tell us what you need at booking — help with bags, extra time to reach the car, a service animal, or a companion traveling with you. None of it costs extra, and knowing in advance is what makes it work smoothly.
What is included
- A confirmation call one hour before pickup — every ride, with the option to reach a person.
- Flight tracking on airport pickups, so a delayed arrival does not cost you your ride.
- Meet at baggage claim and help with bags to the vehicle.
- A reservation invoice by email with trip mileage — useful for medical travel expense records.
- Payment when you travel — all major cards, Apple Pay, Google Pay, Venmo, Zelle, Cash App or cash.
For returning patients
Follow-up care means the same trip several times a year. Two things make that easier:
- Request the same driver. Someone who already knows your building, your pace, and how much time you need.
- Book both directions at once. The ride home after a procedure is the one you least want to arrange from a waiting room — and discharge times slip, so we plan for it. Call and we move the ride.
Campus and nearby rates from CLE
Book your Cleveland Clinic ride
Call or text 216-293-6500 Book onlineNo app. No account. No download.
Common questions
How far is the Clinic from the airport? About 13 miles — typically 25 to 35 minutes depending on the hour.
Can family book on a patient's behalf? Yes. Whoever books gets the confirmation, and the patient gets the driver details separately.
Do you serve UH and University Circle too? Yes — same $50 flat rate.